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Incidence Response in Relation to Security Standards Operations Procedure When there is a security breach or a computer incident, a good way to address and manage this is through an organized method referred to as incident response. The purpose of the incident response is to be able to handle the situation in a way that whatever damage incurred can be reduced, as well as other factors like recovery time and costs. In specific terms, the incident response includes a policy that defines the component of what an incident is and a step procedure to be observed when an incident occurs. The composition of an organization’s incident response is the computer incident team, security, IT staff, representatives from the legal, human resources and public relations departments. SANS (SysAdmin, Audit, Network and Security) Institute, a world-class security operations center, in their experiences in handling computer incidents, they have offered these steps to address an incident effectively.
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Knowing that there is always a possibility of a security breach or computer incident, an organization must first prepare how to address this by educating its users and IT staff on the importance of an updated security measures and, at the same time, training them how to respond to computer and network security incidents properly and quickly.
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Creating an incident response team is necessary so the group’s task is to determine whether an incident is a security threat and act on it. As soon as the team confirms that it is a security incident, they can contact CERT (Computer Emergency Response Team) Coordination center, which can track the internet security activity and has current information on viruses and worms. The team continues to determine as to how far has the problem spread over the systems and devices and contains the spreading by disconnecting the affected areas in order to prevent further damage. Then the team verifies the origin of the incident, so that the root cause and all traces of malicious code are removed. After eradicating the root cause and traces of the malicious code, the data and software are restored from the already clean, backup files, making sure that no vulnerabilities remain and that systems are monitored for any sign of recurrence. An incidence report is made by the team, reflecting the incident and how it was handled and giving recommendations for future response and preventing any such recurrence. Creating an incident response team in the organization is effective if the IT staff can qualify and fill in the role of incident responders and security operations center analysts. However, for large corporations, security measures are handled with prime importance, so that some corporations outsource from security service providers or contract specialists. To most organizations, they utilize a mix of their in-house incident team collaborating with an outsourced security analysts. Regardless of what the team structure may be, the organization must see to it that their incident responder team must have the training coming from a security provider that has the reputation of a global security standard service.